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At Artceram Denture Clinic, we are dedicated to providing our patients with affordable, high-quality dentures that restore their confidence and confidence in their oral health. As a locally owned and operated business, we are committed to delivering exceptional service and genuine care to every individual who walks through our doors. Our clinic is fully licensed and certified, and we take pride in our state-of-the-art facilities and extensive experience in the field of denture care.
Our Mission
Our mission is to provide patients with a range of options to suit their unique needs and preferences. Whether you are in need of a full denture, partial denture, or simply need a repair, our team of highly trained professionals is committed to delivering the highest level of care and attention to detail. We believe in fostering a positive and welcoming environment, where patients feel comfortable and confident in their decision to choose us as their denture care provider.
Services
At Artceram Denture Clinic, we offer a comprehensive range of services designed to cater to the diverse needs of our patients. From full dentures to partial dentures, metal and clear dentures, relines and rebases, to repairs, we have the expertise and resources to provide you with the perfect solution for your dental needs. Our team is committed to working closely with you to understand your specific requirements and preferences, ensuring that you receive the best possible outcome.
Our services include:
- Full Dentures: If you have lost all of your teeth, we can rebuild your smile with a full denture that is tailored to your unique needs and preferences.
- Partial Dentures: For patients who have lost some, but not all, of their teeth, we offer partial dentures that can be designed to suit your specific needs.
- Metal and Clear Dentures: We offer a range of frames to suit your needs, including metal, acrylic, and flexible materials. Our experienced team will work with you to determine the best option for you.
- Relines & Rebase: We can refresh your existing denture for a perfect fit, ensuring that you receive the best possible oral comfort and functionality.
- Repairs: In most cases, we offer same-day repairs, ensuring that your denture is back in working order quickly and efficiently.
- Sports Mouthguards: Whether you are an athlete or simply enjoy playing sports, we have a large variety of colors and styles to choose from. Our custom-made mouthguards are designed to protect your teeth and oral health while maintaining your comfort and performance.
Why Choose Us
At Artceram Denture Clinic, we are committed to providing patients with a range of benefits that set us apart from other dental clinics. We offer free quotes and consultations, as well as home visits on request, to ensure that you receive the highest level of care and attention. We also accept all health funds, HICAPS, and EFTPOS, and are happy to provide pensioner discounts and no-gap payment options when possible.
Company Culture and Products
Artceram Srl has been praised for its commitment to social responsibility, quality, and design. The company is described as a "healthy and enlightened entrepreneurship" that puts people at the center of its work. Its products are considered high-quality, with attention to detail and a focus on design. The staff is also commended for their friendliness and professionalism.
Production Strategy
Artceram Srl's production strategy is based on the "Made in Italy" concept, focusing on technological research, manual craftsmanship, and care for detail. The company has also been commended for its use of nanotechnologies and pure raw materials to promote water saving.
Customer Feedback
Some customers have expressed satisfaction with the company's products and service, highlighting the elegance and technological research that goes into the design of the products. However, there have been complaints about the after-sales service and the quality of some products.
Product Issues
A few customers have reported issues with their products, such as enamel coming off and small holes appearing after a year of use. In one case, a replacement product arrived damaged, and the company was reluctant to provide further assistance.
Communication and After-Sales Service
The communication and after-sales service have been criticized by some customers, with reports of rude staff and a lack of willingness to resolve issues. In one instance, the company blamed the customer for the damage and refused to send a new replacement.
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