Here to help - providing high-quality healthcare to our community
Welcome to Suncoast Medical Centre, your trusted local health experts on the Sunshine Coast. Since our establishment in 1979, we have been proudly serving the communities of Coolum and the surrounding areas, providing a comprehensive range of medical services to people who live, work, or holiday in the region.
Our practice began at Peregian Beach and later moved to Coolum in 1996. Over the years, we have expanded our team to include highly skilled and experienced medical professionals, allowing us to cater to the diverse healthcare needs of our patients. Our current location on South Coolum Road was established in 2004, enabling us to further enhance our services and facilities.
Our Services
At Suncoast Medical Centre, we are committed to delivering a high-quality health service that caters to the needs of our patients. Our comprehensive range of services includes:
- General Medicine: Our experienced general practitioners provide expert care for a wide range of health conditions. From acute illnesses to chronic diseases, we are dedicated to providing comprehensive, ongoing care to our patients.
- Mental Health: We understand the importance of mental health in overall wellbeing. Our team of mental health professionals provides compassionate and personalised care for a range of mental health conditions.
- Skin/Mole Checks: Early detection and prompt treatment of skin cancer are critical to ensuring positive outcomes. Our experienced practitioners provide thorough skin checks, identifying and treating any abnormalities.
- Women's Health: We offer a range of women's health services, including family planning, antenatal care, and menopause management. Our female practitioners understand the unique health needs of women and provide tailored care to meet their requirements.
- Men's Health: Our male practitioners provide expert care for men's health issues, including sexual health, prostate health, and mental health.
- Travel Vaccinations: Before you travel, ensure you are up-to-date with all necessary vaccinations. Our team provides expert advice on travel vaccinations and can administer them on-site.
Our Practice
Suncoast Medical Centre is a mixed billing practice, which means we charge both private and rebate (bulk bill) fees. We are committed to providing accessible healthcare for all and offer bulk billing for children under 16 years of age and patients with a Gold DVA card. For private billing, payment is required after the consultation, and we can lodge your claim to Medicare on your behalf.
Our current team of practicing doctors includes Dr Russell Wiseman, Dr Greg Beak, Dr Jamie Sharkey, Dr Karen Sander, and Dr Dean Slawson. With a combined total of over 100 years of experience in general practice, our doctors have a vast amount of knowledge and expertise in various areas of medicine.
Opening Hours
We are open Monday to Friday from 8.00am to 5.30pm and on Saturdays from 8.30am to 11.30am. We are closed on Sundays and public holidays.
Contact Details
Suncoast Medical Centre is located in the Coolum Park Shopping Centre at 21 South Coolum Road, Coolum, Queensland, Australia. You can contact us by phone at 07 5446 5999.
Discrimination and Unprofessionalism
Several reviewers expressed experiences of discrimination and unprofessionalism from the medical practice, particularly towards those with medical exemptions from wearing masks. One reviewer was denied entry with their son due to a medical exemption, and another was made to feel unwelcome and discriminated against by a doctor who made an unprofessional comment.
Poor Reception Staff
Many reviewers criticized the reception staff for being rude, unfriendly, and unhelpful. Some mentioned that the staff lacked interpersonal communication skills, making them feel unwelcome or uncomfortable. One reviewer even stated that the reception staff needed coaching on customer service.
Disappointing Experiences
Some reviewers reported disappointing experiences with the medical practice, including feeling worse after visiting, being told to go to the hospital instead, and receiving useless cream for their condition. One reviewer felt that the practice did not care about patients' wellbeing.
Positive Experiences
On the other hand, a few reviewers had positive experiences with the medical practice, praising specific doctors such as Dr. Rose Iron and Dr. Rose for their professionalism, care, and attentiveness. Some reviewers also appreciated the helpful and welcoming reception staff.
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