Transforming your vision into premium print solutions
At Smada Print & Design, we're passionate about delivering exceptional printing services to the events industry. As a small but mighty trade print studio based in Heidelberg West, Melbourne, we've honed our expertise over 10 years to provide premium stationery solutions to stationers, creative designers, and stylists.
Our Expertise
With a deep understanding of digital printing, we've developed a keen eye for detail and a commitment to achieving the best print results on a variety of different stock, textures, and thicknesses. Our onsite 5-color production printing press is capable of printing CMYK (full colour) and metallic gold and silver, and white ink toner. We also boast a range of finishing options, including guillotining, digital die-cutting, custom die-cutting, envelope printing, label printing, label kiss cutting, booklet making, hole punching/drilling, creasing, laminating, and duplexing/mounting.
Large Format Print Services
Our large format options include printing on acrylic, PVC foamboard, and wood. Our 5-color UV flatbed printing press can print CMYK (full colour) and white ink, with a maximum print size of 2400mm x 1200mm. We can also laser cut any shape with our in-house laser cutting machine, offering over 40 different acrylic stock colours and 4 wood options.
Our Commitment
At Smada Print & Design, we're dedicated to providing exceptional customer service and ensuring that our clients receive the best possible print results. We invite you to stay in touch and sign up to our newsletter to stay updated on our latest news, offers, and exclusive releases.
Customer Service Experiences
The reviews highlight a mix of positive and negative experiences with Smada Design's customer service. On the negative side, some reviewers reported encountering rude and unprofessional representatives who failed to provide adequate support, took no responsibility for production errors, and prioritized profit over customer needs. On the positive side, many reviewers praised the company's customer service, citing attention to detail, prompt responses, and a willingness to accommodate individual needs.
Product Quality and Timeliness
The majority of reviewers were impressed with the quality of Smada Design's products, including printed materials and designs. Many reviewers praised the company's ability to deliver high-quality products quickly, often exceeding expectations. One reviewer noted that the company's prices were competitive, making them a great value.
Overall Experience
While some reviewers had negative experiences with customer service, the overall sentiment is that Smada Design provides high-quality products and services, with many reviewers recommending the company to others.
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