Business Details
37 Years
experience
Emergency
services
Trusted Medical IT Solutions in Sydney
Carbonelleconsulting has been a dedicated provider of medical IT solutions since 1989, serving over 1,000 clients nationwide with a reliable support team. Our commitment lies in delivering cutting-edge software and hardware solutions tailored to the healthcare sector, ensuring seamless technological operations. With decades of experience, we specialize in system maintenance, cybersecurity, and network management, backed by continuous investment in infrastructure and personnel.Our configuration area allows technicians to simulate practice environments for thorough system testing. Recognizing the evolving needs of the medical industry, we expanded our offerings to include NBN and VOIP services, maintaining our reputation for proactive, client-centric support.
Services
System Maintenance
Cyber Security
Network Management
Backup & Recovery
IT Support
Cloud Hosting
Microsoft 365
VOIP Services
Details
- Year established: 1989
Highlights and features
- We offer 30+ years of specialized medical IT expertise.
- Our dedicated team provides 24/7 monitoring and rapid response.
- Tailored cybersecurity solutions meet healthcare compliance standards.
- Nationwide service with a proven track record in medical practices.
- We combine hardware, software, and support for seamless integration.
Associations and certifications
- ISO 27001
What people say
Unfailing support
Back up and running
Professional and seamless
24/7 monitoring coverage
Problem-free operations
Services
System Maintenance
Our system maintenance ensures optimal performance of medical IT infrastructure through proactive server and workstation management. We minimize downtime while maximizing productivity for healthcare practices. Services include hardware/software updates, performance optimization, and simulated environment testing to guarantee trouble-free operations.
Cyber Security
Tailored cybersecurity solutions protect healthcare data against evolving threats with 24/7 monitoring and compliance adherence. Our approach combines MDR, XDR, and SIEM technologies with expert analysis to prevent breaches. Services meet GDPR, PCI DSS, and ISO 27001 standards for medical sector requirements.
Network Management
Comprehensive network administration services ensure seamless connectivity for multi-location medical practices. We design, configure, and maintain LAN/WAN infrastructure with remote access capabilities. Ongoing monitoring and performance optimization guarantee reliable network operations for critical healthcare systems.
Backup & Recovery
Our backup solutions protect medical data with onsite and offsite storage options. Daily backups and rapid recovery processes minimize data loss risks. Technicians implement secure cloud storage and test restoration protocols to ensure business continuity during system failures.
IT Support
Dedicated helpdesk services provide immediate assistance for medical IT issues. Our team offers remote and on-site support for hardware/software problems, network troubleshooting, and system upgrades. 24/7 availability ensures minimal disruption to healthcare operations.
People
Peter Lai
Director
Peter Lai leads Carbonelleconsulting's strategic direction with extensive experience in medical IT solutions and business development.
Carol Shum
Office Manager
Carol Shum oversees daily operations, ensuring efficient service delivery and client satisfaction across Carbonelleconsulting's medical clients.
Adam Lin
Manager
Adam Lin manages technical teams, coordinating complex IT projects and maintaining high service standards for healthcare clients.
Tim Chen
Senior Technician
Tim Chen provides expert technical support, specializing in medical system configurations and troubleshooting critical IT infrastructure.
Questions
What medical IT services do you specialize in?
We specialize in system maintenance, cybersecurity, network management, backup solutions, and 24/7 technical support for healthcare providers.
How quickly can you respond to emergencies?
Our team responds within an hour for critical issues, with proven rapid resolution of medical IT system failures.
Do you offer 24/7 cybersecurity monitoring?
Yes, our security operations center provides continuous monitoring and threat detection for healthcare networks.
Which areas do you service?
We support medical practices nationwide across Australia, with offices in Sydney and Melbourne.
How do you handle practice relocations?
We manage complete IT relocation projects, including assessment, planning, equipment transfer, and system reconfiguration.
