At IT Services Gold Coast, we are dedicated to providing exceptional IT support and computer repair services to individuals and businesses in Gold Coast and Tweed Coast. Our team of experts is passionate about helping you get the most out of your technology, and we strive to deliver personalized service that exceeds your expectations.
Our Story
Our Managing Director, Mick, started this business in 2011 while completing his Psychology degree. What began as a part-time venture quickly grew into a thriving business, allowing Mick to pursue his passion for computers full-time. With a background in sales and IT, Mick brings a unique combination of technical expertise and customer-centric approach to the business.
Our Philosophy
At IT Services Gold Coast, we operate under a set of core principles that guide our interactions with customers and drive our business decisions. We believe that reputation is everything, and we strive to build trust with our customers by being honest, transparent, and reliable. We treat others as they wish to be treated, with respect, empathy, and fairness. We acknowledge that mistakes can happen, but we're committed to owning up to them and making things right. Our goal is to deliver high-quality service, not just to meet but to exceed customer expectations.
Our Services
We offer a comprehensive range of services designed to meet the diverse needs of our customers. From Apple MacBook and iMac repairs to PC laptop and desktop upgrades, we've got you covered. Our experts can also assist with iPhone and iPad screen replacements, mobile IT support, home and small business network setup, and computer training for all ages. Whether you're a homeowner or a business owner, we're here to help you troubleshoot, repair, or upgrade your technology.
What Sets Us Apart
We're not just another IT support company. At IT Services Gold Coast, we're committed to building long-term relationships with our customers, based on trust, respect, and a shared passion for technology. We don't charge call-out fees, and we're always happy to provide free advice over the phone. We stock a wide range of used Apple MacBook Pro and iMac parts, as well as refurbished devices, to ensure you have access to the best solutions for your needs and budget.
Meet Our Team
Our team of experts is led by Mick, our Managing Director, who brings a wealth of experience in IT, sales, and customer service. We're a close-knit team that shares a passion for technology and a commitment to delivering exceptional service. We're not just technicians; we're problem-solvers, communicators, and people-people who care about making a difference in our community.
Exceptional Service
The reviewers have had an overwhelmingly positive experience with IT Services, with every reviewer giving the highest rating of 5 stars. The team at IT Services has been praised for their exceptional service, professionalism, and attention to detail. They have been responsive, informative, and upfront about the options available for repair and maintenance.
Attention to customer needs
Several reviewers have mentioned the personalized and patient approach taken by the IT Services team. They have been accommodating, patient, and knowledgeable, taking the time to understand the customer's needs and explaining options clearly.
Quality of work
The reviewers have been impressed with the quality of the work done by IT Services. They have praised the team for their ability to revive old laptops, fix complex issues, and ensure that the devices are returned to their customers in a timely manner.
Communication
The reviewers have appreciated the communication from IT Services, including updates on the progress of the job and quotations for the work to be done.
Competitive pricing
Several reviewers have mentioned the competitive pricing of IT Services, with one reviewer praising the "great prices" and another stating that the pricing was "excellent".
Recommendations
Every reviewer has highly recommended IT Services, stating that they would return to the shop in the future and recommend the service to others.
Be the first to review IT Services Gold Coast.
Write a Review
