Ballarat Electrical Services is a reputable commercial, domestic, and rural electrical contracting business that has been serving Ballarat and regional Victoria for over 40 years. Formerly known as G and D Holmes Electrical, the company rebranded in 2013 but continues to uphold its long-standing reputation for delivering excellence in customer service and quality outcomes.
Founded by Geoff Holmes in 1973, Ballarat Electrical Services has been a trusted name in the industry for decades. The company's commitment to professional business practices, training, education, and leading technology has enabled it to provide outstanding services to its clients, many of whom have been loyal customers since the 1970s.
Our team of fully certified technicians holds current electrical licenses and offers a complete range of services to cater to all needs. We take great pride in our strong reputation as a business built on quality, integrity, and excellent customer service.
Domestic Ballarat Electrical Services
We have been providing domestic electrical services to Ballarat and regional Victoria since 1973. With over 40 years of experience, we have built a strong reputation for delivering quality outcomes on time and within budget. Our team of professionals is committed to providing excellent customer service, and we guarantee your satisfaction with our work.
We understand that every home is unique, and we take the time to listen to our clients' needs to provide tailored solutions. Whether you need electrical repairs, installations, or maintenance, we have the skills and expertise to get the job done right.
Commercial Ballarat Electrical Services
Our commercial electrical services cater to organizations of all sizes. We have a proven track record of providing a broad range of electrical services, including lighting installations, power upgrades, data and communication systems, and security systems.
We understand that every business has unique needs and requirements, and we work closely with our clients to provide customized solutions that meet their specific needs. Our team of professionals is committed to delivering quality outcomes on time and within budget, ensuring minimal disruption to your business operations.
Rural Ballarat Electrical Services
We have a proven record for understanding and providing for the unique services required in the rural sector. Our team of professionals is experienced in providing electrical services to farms, rural properties, and industrial sites.
We understand the challenges of working in rural areas, and we have the skills and expertise to provide tailored solutions that meet the specific needs of our rural clients. Whether you need electrical repairs, installations, or maintenance, we have the experience and knowledge to deliver quality outcomes.
Telephone and Data Ballarat Electrical Services
Our telephone and data services employ professional technicians with proven skills to provide all your telephone and data requirements. We offer a range of services, including data cabling, telephone systems, and network installations.
We understand the importance of reliable telephone and data systems for businesses and homes, and we are committed to delivering quality outcomes that meet our clients' specific needs. Our team of professionals is experienced in providing tailored solutions that ensure optimal performance and reliability.
Our Guarantee
At Ballarat Electrical Services, we guarantee quality outcomes, on-time delivery, and excellent customer service. We pride ourselves on our proven integrity, and we are committed to delivering exceptional outcomes for our clients.
Our team of professionals is well-presented, experienced, and dedicated to providing quality workmanship. We use leading technology and quality management systems to ensure that we deliver on our promise of excellence in customer service and quality outcomes.
Customer Service Experience
The customer service experience for the product in question has been a mixed bag, with some customers expressing satisfaction while others have had poor experiences. Abhinay Dolar, who rated the service 1 star, described the customer service as "very poor, " and mentioned that the staff was "extremely rude and condescending." On the other hand, Daniel Parker, who gave the service a 5-star rating, praised the "excellent service for both commercial and residential needs."
Positive Feedback
Daniel Parker's review highlights the excellent service provided for both commercial and residential needs, demonstrating that the product has the potential to meet customer expectations in certain contexts.
Negative Feedback
Abhinay Dolar's negative experience with the customer service, specifically the rudeness and condescension he encountered, is a significant concern that needs to be addressed to improve overall customer satisfaction.
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