Your Partner in Quality Roofing
About Us
Established in 2007, Metro West Roofing is a family-owned and operated business driven by unwavering reliability, friendliness, and quality. We take immense pride in delivering exceptional customer service, meticulous workmanship, and utilizing only the finest materials to safeguard your home.
Our Vision
Our vision is to become the most trusted roofing contractor in the community, forging strong relationships with clients while exceeding expectations. We are committed to sustainable practices and environmentally friendly solutions wherever possible.
Our Values
At Metro West Roofing, we stand by:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Quality: We deliver exceptional craftsmanship, prioritizing attention to detail and meticulousness.
- Communication: We prioritize clear and consistent communication, ensuring our clients are fully informed throughout the process.
- Customer Focus: Client satisfaction is our top priority; we strive to understand your needs and deliver solutions tailored to your home.
Our Services
We offer a comprehensive range of roofing services for both new and existing homes, including:
Roofing Installation & Re-roofing
- New roof installation using COLORBOND steel from BlueScope Steel, featuring 22 vibrant colours to match your style.
- Comprehensive re-roofing services to restore and enhance your existing roof.
Guttering & Fascia
- Installation and replacement of gutters and fascia boards, using COLORBOND steel for superior durability and aesthetics.
Downpipes & Ventilation
- Installation of durable COLORBOND steel downpipes and optional PVC downpipes in various sizes.
- Professionally installed whirly birds for natural ventilation and temperature control.
Additional Services
- Leafguard system to prevent gutter blockages.
- Safety rail system for added peace of mind during installation and maintenance.
- Carports, patios, awnings, and decking solutions in collaboration with trusted partner Navarone Constructions.
Quality You Can Trust
At Metro West Roofing, we prioritize quality materials and meticulous craftsmanship. We use only premium products like COLORBOND steel, renowned for its longevity, strength, and affordability. We stand by our work with comprehensive warranties on all our services.
Unsatisfying Experience
The reviewer, Oz Man Stuff, shares a disappointing experience with a local roofing service. They mention that they had to call the company four times to get someone to take their details, but never received a call back despite their repeated efforts.
Poor Communication and Unresponsive Staff
The reviewer expresses frustration with the company's lack of responsiveness, stating that they sent emails and tried to call again, but were met with silence. Furthermore, when they attempted to call the company again, they were hung up on without anyone bothering to answer.
Disappointment in Supporting Local
The reviewer is particularly disappointed because they had wanted to support a local business, but were left feeling let down by the company's poor service.
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