Fast, Reliable On-Site Glass Repairs, 24/7
Introduction
Frog Glass is a trusted name in glass supply, manufacturing, and installation throughout Brisbane, Logan, and Ipswich. We take pride in delivering quality products and exceptional customer service across both residential and commercial projects. With a team of experienced professionals and extensive industry knowledge, we are dedicated to exceeding expectations and transforming spaces with innovative glass solutions.
Our Expertise
Frog Glass offers a comprehensive range of services, encompassing:
Domestic Glazing
- Supply and installation of aluminium doors, windows, shower screens, balustrades, glass pool fencing, and more.
- Repairs and re-glazing of existing glass elements.
- Security door and screen installations.
- Glass splashback and kitchen backsplash solutions.
Commercial Glass Services
- Supply, manufacture, and installation of shopfronts, partitions, and balustrades.
- Development and refurbishment of commercial properties.
- Custom glass solutions tailored to individual project needs.
Quality and Expertise
Our team of qualified glaziers are highly skilled and experienced in all aspects of glass handling and installation. We adhere to strict industry standards and safety protocols, ensuring meticulous attention to detail and exceptional results.
Customer-Focused Approach
At Frog Glass, we prioritize excellent customer service. We value clear communication, open collaboration, and understanding your unique needs. Our team is always eager to answer your questions, provide expert guidance, and ensure your complete satisfaction.
24/7 Emergency Response
Emergencies can happen at any hour. That's why Frog Glass offers a genuine 24/7 emergency glass repair service. We respond promptly to calls, ensuring prompt resolution of any glass-related emergencies, day or night.
Conclusion
Frog Glass is committed to delivering unparalleled craftsmanship, trusted expertise, and exceptional customer service across Brisbane and surrounding areas. We are your reliable partner in transforming your space with beautiful and functional glass solutions.
The company, Frog Glass, has received mostly positive feedback for their services in glass installation and repair. Their staff, including Peter, Dianne, Julie, and Ewan, have been commended for their professionalism, communication, and attention to detail. Their prices have been noted as competitive, with a 30% difference compared to other providers. Their work has resulted in significant noise reduction and improved customer satisfaction.
The team's commitment to ensuring quality work is evident, as seen in the efforts of Ewan during the installation process and the attention given to cleaning up afterwards. Their ability to adapt to unexpected issues, such as finding an error in the design, and remaking the shower screen rather than modifying it on site, shows their dedication to quality and customer satisfaction.
Additionally, their prompt and reliable service has been highlighted by several customers, including the quick turnaround for glass replacements and their friendly customer service.
However, there were a few negative comments regarding communication and professionalism. Some customers experienced issues with the office not communicating with installers or clients, leading to a circus-like process. There were also complaints about the finishing of the work, such as visible nails in the door frame and unprofessional installation.
Overall, the positive feedback greatly outweighs the negative, with customers praising Frog Glass for their professionalism, competitive prices, and high-quality work.
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