Providing excellent service to every patient, every time
Maroochy Waters Medical Practice has been established on the Sunshine Coast for over 20 years, building a solid reputation as a professional and caring practice that provides excellent healthcare services to the local Maroochy Waters and Sunshine Coast community. Our strong team of experienced doctors and support staff offer a professional healthcare centre with a family focus, incorporating the latest medical equipment and patient comforts as well as a range of other healthcare services.
Our Mission
Our mission is to provide excellent service to every patient, every time. We are committed to nurturing a culture that is free from any form of microaggression, bullying, and harassment. We support a Zero Tolerance Policy in our practice, ensuring that everyone feels safe, valued, respected, and treated with dignity.
Our Services
We offer a wide range of healthcare services, including Women's Health, Men's Health, Children's Health, Immunisations, Skin Check, Health Assessments, Chronic Disease Management, and Aviation Medicals. Our individual doctors have special interests covering all areas of medicine and patient needs, ensuring that one of our doctors will be the right fit for you. We also offer other healthcare services, and you can view our services page for a full list of what we can help with.
Our Team
Our team works together to provide patient health and satisfaction. All doctors, the Practice Manager, Nurses, and Receptionists undergo constant training and attend educational workshops to provide their patients with the highest level of services available. Our administration team will greet you when you arrive at our Practice, and assist with any enquiries or appointments you may need. Our caring team of qualified nurses will look after you in our patient care room and assist with any treatment or needles you require as per your Doctor's advice.
Overall Experience
The reviews are overwhelmingly positive, with several patients praising the clinic for its helpful staff, prompt treatment, and excellent care.
Positive Comments
Patients appreciate the clinic's ability to accommodate appointments, the helpfulness of staff, particularly Mel, and the treatment received during urgent situations.
Negative Comments
One patient had a poor experience due to the clinic not being a direct biller to their insurance provider, Allianz Global Assistance.
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