Nestled in the heart of O'Connor, South Street Dental Centre has been serving the local community for over a decade. Led by Dr Henry Chan, our team of experienced dentists and dedicated staff combine exceptional clinical expertise with compassionate care to provide exceptional dental care to patients of all ages.
Our Vision and Values
Our vision is to empower our patients with comprehensive dental care that promotes optimal oral health and empowers them to achieve a confident, healthy smile. We adhere to core values of:
- Patient-centered care: We prioritize your needs, listening attentively to your concerns and offering tailored solutions.
- Integrity and transparency: We believe in open communication and providing clear information about your dental health and treatment options.
- Quality and innovation: We stay abreast of the latest advancements in dentistry, utilizing the most advanced technologies and techniques.
Our Services
South Street Dental offers a comprehensive range of dental services, including:
General Dentistry
- Preventive care, such as cleanings and examinations
- Restorative procedures like fillings and crowns
- Tooth extractions and wisdom teeth removal
Cosmetic Dentistry
- Porcelain veneers and crowns
- Invisalign braces for discreet teeth alignment
- Teeth whitening for a brighter, more youthful smile
Sleep Dentistry
- Twilight sedation options to reduce anxiety and make procedures more comfortable
Dental Implants
- State-of-the-art technology for natural-looking and functioning tooth replacements
- Comprehensive treatment plans tailored to your individual needs
Our Team
Our team comprises highly qualified and experienced dentists, hygienists, and clinical support staff who are dedicated to providing compassionate and professional care. Led by Dr Henry Chan, our dentists are recognized experts in their fields, committed to delivering personalized and effective dental care.
Why Choose South Street Dental?
- Experienced and compassionate dentists
- Advanced technology and equipment
- Personalized and tailored treatment plans
- Comprehensive range of services to meet your dental needs
- Convenient location in O'Connor
- Custom payment plans to fit your budget
Patient Experience
The reviews of South St Dental Clinic are overwhelmingly positive, with several patients praising the kindness, friendliness, and professionalism of the staff. Patients rave about the dentists, including Dr. Henry Chan, who are caring, gentle, and explain every step of the treatment. The clinic's environment is described as lovely, and the staff is acknowledged for being helpful, knowledgeable, and courteous.
Treatment Satisfaction
Many patients express their satisfaction with the treatment they received, including oral surgery, wisdom teeth removal, and regular check-ups and cleanings. The reviews highlight the clinic's attention to detail, clear communication, and thorough explanations of the treatment process.
Concerns and Complaints
However, one patient did experience a negative encounter, citing poor customer service, excessive pricing, and a lack of transparency. The patient felt that the technician was rude and made inappropriate comments, and that the clinic failed to inform them of additional costs.
Complaint Resolution
The clinic's response to complaints and concerns is unclear, as there is no indication of how they addressed the patient's issues or if they took steps to improve their service.
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