Providing the highest quality health care for our patients, every day
Forster Tuncurry Medical Centre has been a trusted provider of medical care in the local community for over three decades. Since opening our doors in 1985, we have been committed to delivering the highest quality healthcare services to our patients. Founded by Dr. Stewart Hunter, the practice has grown over the years and now boasts a team of 21 experienced doctors and 4 allied health professionals, making us one of the largest full-service practices in the area.
Our practice is wheelchair friendly, with disabled parking and access available at the rear of the building. We uphold the AMA code of ethics, maintaining the highest level of confidentiality regarding patient information. Our medical consultations and records are kept strictly confidential, ensuring the privacy and peace of mind of our patients.
Our Services
At FTMC, we provide a wide range of medical services to meet the needs of our diverse patient base. Our services include:
- General Medical Services: Our team of dedicated GPs provides comprehensive medical care for patients of all ages, addressing a wide range of health concerns.
- Women's Health Program: Our practice has seven female doctors who specialize in women's health, offering annual check-ups, sexual health, family planning, and women's wellbeing services.
- Allied Health Services: We work closely with a team of allied health professionals, including psychologists, physiotherapists, and podiatrists, to provide a comprehensive and integrated approach to healthcare.
- Nursing & Administration Services: Our practice employs a team of experienced nurses and administrators who provide support to our doctors and patients, ensuring the smooth running of the practice.
- Aged Care Facilities: We provide medical care to several aged care facilities in the area, ensuring that our elderly patients receive the care and attention they need.
- Macintosh Medical & Pacific Palms: In addition to our main practice in Forster, we also operate Macintosh Medical and Pacific Palms, providing convenient access to medical care for patients in these locations.
Medical Education
FTMC is dedicated to the education and training of future GPs. We facilitate a wide range of teaching opportunities, providing valuable experience and guidance to the next generation of medical professionals.
Our Team
Our team of experienced doctors, allied health professionals, nurses, and administrators are dedicated to providing the highest quality medical care to our patients. We are committed to maintaining a culture of excellence, professionalism, and compassion, ensuring that our patients receive the best possible care.
Opening Hours
We are open 7 days a week, with extended hours on weekdays and weekends to accommodate the needs of our patients. Our opening hours are as follows:
- Monday - Friday: 8:00am - 5:00pm
- Saturday: 9:00am - 2:00pm
- Sundays and Public Holidays: 9:00am - 12:00pm
After Hours Medical Advice
For after-hours medical advice, please call our practice on (02) 6555 0444.
Review Summary of Fairfield Medical Centre
Patient Satisfaction and Experience
Patients reported dissatisfaction with the clinic's service, especially with long wait times and unprofessional behavior from Dr. Angelo Arreza. The receptionists were considered pleasant and helpful, but the overall experience was poor. Some patients had to wait over an hour for their appointments and felt that their time was not respected.
Dr. Angelo Arreza
Dr. Arreza was criticized for his rude, unprofessional, and snappy behavior towards patients. Some patients found him to be self-important and uninterested in their health concerns. His attitude and behavior led to tears and frustration among patients.
Professionalism and Communication
The clinic's communication was criticized for being poor, especially regarding wait times and patient concerns. Dr. Arreza was accused of not listening to patient's health issues and referring them to other professionals instead of addressing them himself.
Other Staff and Patient Experience
Dr. Hoy was praised for his kindness, consideration, and professionalism when attending to a patient in a nursing home. However, this positive feedback was not enough to balance the negative experiences reported by other patients.
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