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At Crescent Beauty, Nails & Lash Salon, we are dedicated to providing exceptional beauty services to our clients in Melbourne. With a passion for innovation and a commitment to excellence, we have been proudly serving the community since 2012. Our team of experienced professionals is dedicated to delivering top-notch services that cater to the unique needs of each client.
Our Services
We offer a wide range of beauty services that cater to the diverse needs of our clients. From nails, spray tanning, and facials to eyelash extensions, IPL hair removal, massage, hair, makeup, manicure, pedicure, and fat cavitation, we have got you covered. Our technicians are highly skilled and use the latest technology to ensure that you receive the best possible results. Whether you're looking for a quick pampering session or a comprehensive beauty treatment, we are here to help.
Our Philosophy
At Crescent Beauty, Nails & Lash Salon, we believe that beauty is not just about external appearance, but also about feeling confident and comfortable in your own skin. That's why we strive to create a relaxing and comforting spa environment that invites our clients to unwind and rejuvenate. Our friendly and compassionate team is dedicated to providing personalized attention to each client, ensuring that you feel valued and cared for throughout your experience with us.
Our Commitment
We are committed to providing high-quality beauty services that exceed our clients' expectations. We use only the best products and the latest technology to ensure that our clients receive the best possible results. Our team is constantly trained and updated on the latest trends and techniques to ensure that we stay ahead of the curve. We are proud of our reputation for excellence and strive to continue delivering exceptional services that our clients deserve.
Overall Experience
The reviews highlight a mix of positive and negative experiences at the beauty centre. While some customers praised the friendly and skilled therapists, others experienced disappointing services, poor communication, and unprofessionalism.
Facials and Massages
The facial and back massage services received mostly positive feedback, with customers praising the therapists' skills and professionalism. The massages were described as excellent, with firm pressure and attention to detail. The facials were also praised for leaving customers' skin feeling smooth and glowing.
Eyelash Services
The eyelash services, on the other hand, received mixed reviews. Some customers were happy with their eyelash extensions, but others experienced poor quality and unprofessional service, including incorrectly applied lashes and a lack of apology or refund.
Pedicures and Nail Services
The pedicure and nail services were a major letdown for many customers. Issues included poor quality, incorrect cutting and filing of nails, and unhygienic practices. Some customers even experienced physical harm, such as bleeding toes.
Customer Service
Customer service was also a major concern, with some customers experiencing poor communication, unhelpful staff, and a lack of apology or refund for poor services.
Address and Directions
Some customers had trouble finding the beauty centre due to an incorrect address listed online, leading to confusion and wasted time.
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