Where people and banking come together
Geelong Bank is a reputable financial institution based in Geelong, Victoria, providing a wide range of financial services to its valued members. We are committed to helping our members achieve their financial goals through our tailored products and services.
Our History
Established in 1946, Geelong Bank has a rich history of serving the local community. We began as a credit union for Ford workers in Geelong and have since grown into a full-service bank, offering various financial solutions to cater to the diverse needs of our members.
Why Join Geelong Bank?
As a mutual bank, Geelong Bank operates solely for the benefit of our members. This means that we prioritize our members' interests by providing competitive interest rates, lower fees, and exceptional customer service. Our members enjoy various perks, such as exclusive offers, discounts, and rewards, as part of our member-centric approach.
Our Services
1. Home Loans: We offer a range of home loan options designed to assist members in purchasing their dream homes. Choose from our flexible home loan packages with competitive interest rates and tailored repayment schedules.
2. Personal Loans: Geelong Bank provides personal loans to suit different needs. Whether you're planning a holiday, need to cover unexpected expenses, or wish to consolidate your debts, our personal loans can help.
3. Car Loans: Gear up for your next vehicle with our competitive car loans. Our car loans feature flexible repayment terms, low-interest rates, and quick approvals.
4. Savings & Investment Accounts: Grow your wealth with Geelong Bank's savings and investment accounts. We offer a range of high-interest savings accounts, term deposits, and investment options to help your money work harder for you.
5. Insurance & Planning: Our Insurance & Planning services cater to our members' various needs, protecting their financial future. We provide various products, such as life, income protection, and home insurance, tailored to suit your specific requirements.
6. Next Gen Banking: We embrace the latest technology, providing convenient and secure online banking, mobile banking, and real-time payment services. Geelong Bank proudly supports Apple Pay and Google Pay, ensuring a seamless and secure banking experience.
7. Bridges Financial Services: Geelong Bank partners with Bridges Financial Services to offer financial advice services. Our trusted advisors provide personalized advice and strategies to assist members in growing, managing, and protecting their wealth.
8. Support Services: We offer comprehensive support services to ensure our members' financial well-being. Our services include financial hardship assistance, security & fraud protection, and dispute resolution.
Community Involvement
As a local bank, we are dedicated to giving back to the community we serve. Geelong Bank actively participates in and supports local initiatives and events, reflecting our strong community ties.
Corporate Information & Disclosures
At Geelong Bank, transparency is vital. We make essential information, such as annual reports, financial statements, and other publications, available to our members and the wider public.
Join Geelong Bank today and experience the difference of being part of a mutual bank that puts your needs first. Enjoy outstanding service, competitive rates, and tailored financial solutions designed to help you reach your financial goals.
Exceptional Customer Service
The reviews highlight the exceptional customer service provided by Geelong Bank staff, particularly Margret, Dino, Sharon, Jo, and Jess. They have been described as friendly, helpful, knowledgeable, and understanding. They went above and beyond their job to ensure that customers' needs were met, making them feel valued and appreciated.
Professional and Efficient
The bank's processes are reportedly fast and efficient, with accounts being opened and loans being approved quickly and without errors. The staff are also praised for their ability to listen and respond intelligently to customers' concerns, addressing the root issues rather than simply following prompts.
Personalized Experience
Customers feel that they receive a personalized experience when dealing with Geelong Bank, with staff taking the time to understand their needs and provide realistic advice and solutions. This personalized approach has led to customers feeling grateful and appreciative of the bank's services.
Competitive Rates
However, one reviewer expressed disappointment with the bank's interest rates, feeling that they were not competitive with other banks. This led to them refinancing their loans with another bank at a lower rate.
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